Amazon Account Help – Amazon is an online retail platform that allows people to buy as many products as possible and delivers it to their chosen location.
Amazon deals with almost everything you can think about and it’s quite easy to understand. Though Amazon online interface is very easy to understand, some users might encounter few problems on Amazon and may wish to contact Amazon account help centre.
If you’re an Amazon user and you encounter any problem at all you don’t need to be worried or panic because in this article we’re going to put you through easy steps on how to contact Amazon account help centre with either your email address or through your mobile number.
To be able to contact Amazon account help centre or Amazon customer service you must be a registered user of Amazon.
Amazon Account Help – How To Contact Customer Service
For users who have complaints or inquiry to make follow the step-by-step procedure to contact Amazon account help center
- Get connected to the internet and open your web browser
- Go to Amazon.com
- Scroll to the bottom of Amazon home page and click Amazon assistant
- On the next page, click contact us
- You’ll be taken to the sign-in page, click skip sign in
- On the new page click an order I placed
- You’ll be asked for your order issue, select other order issues, and on the select issue, details pick something else
- Next, you’ll be asked to select how you’d like to be contacted, either by email or phone. Choose your most preferred option.
- Enter your mobile number or email address and you’ll be contacted shortly.
Choosing to be contacted through your mobile number will be the wise choice in terms of faster contact and note, Amazon help center number may differ due to difference in location and country code.
Amazon Account Help | Cancel An Order
Sellers have the option to cancel orders before the product is shipped to the buyer. To cancel orders you need to sign in first, after sign in, follow the given steps
- After signing in click on manage orders and select the order you’d like to cancel.
- Click cancel order
- Choose a reason for cancellation on the cancel order page then submit
Buyers can also cancel orders but they have 30 minutes to do so while sellers have until the moment of shipment to cancel order. After an order is cancelled the buy will be notified via email. Amazon help centre has been a good platform to allow customers tender complaints or inquiries.