How To Cancel Order On Jumia – Changed your mind your mind about ordering on Jumia?, no need to worry, here’s how to cancel an order on Jumia.
Shopping on Jumia
You can buy basically anything on the Jumia website online. Ranging from electronics, clothes, groceries, furniture, games, baby needs to skincare products.
Jumia has got you covered on all you need. This leading retail hub has a large collection of products to meet your everyday demands and these products come in high quality to meet up with your taste and demands.
There are also lots of deals like discount offers and a section of recommended goods that intimates customers of all the best deals as well as the products of high demand.
When it comes to delivery, you can count on Jumia to deliver original and genuine products as stipulated by their terms and conditions.
How Jumia Works
You can easily purchase items on Jumia by simply registering, and adding all the necessary items to your shopping cart.
Next, enter your shipping information, and then confirm your order. Then choose a payment method that’s convenient for you.
How To Cancel Order On Jumia
If you want to cancel an order you’ve previously made, you can easily do that by canceling according to Jumia’s website policy.
You can cancel an order by contacting the customer service on the official Jumia site.
If the said item ordered has already been shipped to the customers location, the Jumia.com customer care team will ensure that they do whatever they can to stall the delivery.
Alternatively, you can reject the item when it’s delivered to your place and ignore the messages that intimate you of the delivery and pick-up of the package if the customer care cannot promptly track and stop the delivery owing to the tons of packages being shipped out every day.
Jumia Return Policy
If the package has already been delivered to you and you’d like to return it back to the Jumia warehouse, you can follow the website policy to achieve that. Here are a few steps you have to complete to do that;
- Lodge the request, by using either of these options (a) sign in to your personal account on Jumia and create the return request. (b) call the customer care team on their contact us page or contact the customer care team at Jumia.com website to create the request.
- Package the product according to the stipulated return conditions on the website. Attach all the accessories that come with the product to the product as well as tags and free gifts if any.
- If you want to return the product by arranging a pickup, the customer service will contact you and arrange the best possible time. If you otherwise want to drop it off at a specified drop off station, follow all the drop off instructions. It’s totally free of charge.
You can now cancel on Jumia with ease, and if you are having difficulties in canceling an unwanted order, log onto the Jumia website or call the customer care unit for help.